Delivery & Returns


Please Note: We deliver Monday - Thursday only, orders placed on a Friday will be despatched on the Monday of the following week for delivery Tuesday. Next Day deliveries need to be placed by 11:00am. 

You will be required to pay extra for delivery. Our delivery charges are set out during the order process and on the relevant check out page.

We will deliver the products ordered by you to the address you give us for delivery at the time you make your order. It is, however, your responsibility to provide us with accurate delivery address details. We will not check or verify addresses and messages supplied by you.

You will become the owner of the products you have ordered when they have been delivered to you. Once products have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase products from our site. The importation or exportation of certain products to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the products you purchase.


Returns will be accepted by Taylor + Bennett only upon its prior express formal agreement and in no case more than 48 hours after delivery to a recipient.

Where Taylor + Bennett accepts a return in the case of an obvious flaw or the nonconformity of the products delivered with an order, we will allow the free replacement of the product or the return of the amount paid by the consumer. By accepting such, the consumer and any other party involved therewith (including the purchaser, where the consumer has received the Taylor + Bennett product as a gift), agrees to waive any additional claims it may have, including for interest and other payments.